Welcome to ALTERZ. By employing our digital growth services, websites, or social packages, you agree to comply with and be bound by the following terms and conditions of service.
1. Domain Registration & Hosting
- Domain registration and server hosting fees are not included in any package pricing unless explicitly specified in writing.
- Our Starter Website and Business Website packages include a free subdomain hosted under ALTERZ primary domains. Custom domain registrations are purchased separately.
- The Professional Website package includes one free domain registration (e.g. .in, .com, subject to domain name availability and eligibility guidelines).
2. Assets & Deliverables Checklist
- The client is required to provide all relevant assets (company logo, branding style files, text copy, high-resolution imagery, and product details) before development work commences.
- Delays in supplying content will result in extensions of the agreed delivery timelines.
3. Scope Limitations & Extra Customizations
- Advanced functionalities (such as custom E-commerce structures, Payment Gateways, ERP/CRM hooks, Customer Logins, Booking engines, API integrations, and membership modules) are quoted separately and do not form part of the base package prices.
- Starter packages do not include revision rounds. Business and Professional tiers include one round of revision. Additional revisions will be charged at a flat rate of ₹500 per round.
4. Maintenance & Support Limits
- Free maintenance terms included in website packages (1 Year) cover minor script updates, broken link fixes, and configuration maintenance. It does **not** cover new page additions, visual rebranding, or feature expansions (which are billed separately).
- Ongoing technical support is strictly limited to the duration parameters defined in your selected contract.
5. Meta Advertising Spend
For all social media and Lead Boost retainers, the actual ad budget / campaign spend is billed directly to the client's credit/debit card by Meta. ALTERZ monthly retainer covers only the strategy, copy, media design, and continuous optimization labor.
